Book a call
Thirty minutes. A real person.
Tell us how your money needs to move and we'll tell you exactly how we'd do it: rails, limits, timelines and pricing. If we're not the right fit, we'll say so on the call.
You talk to someone who decides
Not a qualification script. The first call is with someone who can tell you whether we can onboard you.
Bring your hard questions
Limits, cut-offs, return handling, compliance expectations. We would rather answer them now than after you sign.
We will tell you if we are wrong for you
If your business needs cross-border or foreign currency, we are not your provider and we will say so.
One business day to reply
Every request gets a human response within one business day, including the ones we decline.
Tell us about your business
Other ways to reach us
Existing client?
Reach your named account manager directly, or email support@grayde.com for anything urgent.
Partnerships
Software platforms embedding Canadian payments: partners@grayde.com.
Complaints
Our complaint-handling procedure and escalation path are set out on the Legal page.